Privacy Policy

This privacy policy ("Policy") describes how FluentSpeaks Inc. ("FluentSpeaks", "we", "us", or "our") collects, protects, and uses the personally identifiable information ("Personal Information") you ("User", "you", or "your") may provide through the FluentSpeaks website (FluentSpeaks.com) or in the course of using any FluentSpeaks products and services (collectively, "Platform"). The Policy also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

We receive and store any information you knowingly provide to us when you create an account or use our Platform. This information may include your email address (required for account creation and login), your preferred learning language, and progress data. Information related to subscription or purchases made through the Platform may also be collected.

When you use the Platform, our servers automatically record information sent by your browser or device. This data may include your device's IP address, browser type and version, operating system, language preferences, and pages of our Platform that you visit. It also includes time spent on those pages, search queries, and other usage statistics.

As part of our language learning service, we track your progress in lessons and quizzes derived from YouTube videos. This includes words, expressions, and quiz scores to personalize your learning experience.

Purchases made on the platform are processed through the WLD app's built-in blockchain coin transfer system. FluentSpeaks does not store any personal or financial information, and all transactions are securely handled via the WLD blockchain network. For more details, please refer to the WLD app's terms of service.

You can update or manage your Personal Information through your account settings on the Platform. This may include updating your email address or preferred learning language. Requesting the deletion of your account may result in the loss of progress data and access to purchased features. We may retain some of your information after account deletion as required by legal obligations or for legitimate business purposes.

We use the information we collect to personalize your learning experience, improve the Platform, communicate with you regarding updates, and process transactions. We also use the data to develop new features and improve customer support.

Your data may be transferred to and stored on servers located outside your country of residence. By using our Platform, you consent to such transfers.

You have the right to access, update, or correct your Personal Information. You can also request the deletion of your data or withdraw consent for data processing, subject to legal and contractual obligations. To exercise these rights, please contact us at [email protected].

FluentSpeaks does not knowingly collect Personal Information from children under the age of 13. If you are a parent or guardian and believe your child has provided Personal Information, please contact us immediately.

We use cookies to enhance your experience on the Platform. Cookies may be used to save your preferences and learning progress or track usage for analytics and Platform improvements. You can manage cookie preferences through your browser settings.

FluentSpeaks integrates with third-party services such as YouTube to deliver language learning content. By using the Platform, you also agree to YouTube’s Terms of Service and Privacy Policy.

We take reasonable steps to protect your Personal Information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

In the event of a data breach, we will notify affected users and take appropriate measures to mitigate the impact.

We reserve the right to modify this Policy at any time. Changes will be effective upon posting the updated Policy on the Platform. Continued use of the Platform constitutes your consent to the updated Policy.

If you have any questions or concerns about this Policy, please contact us at [email protected].